Published as required under the Indian IT Rules, 2021.
Grievance Officer
- Name: Jaydeep Buch
- Email: grievance@neardear.in
- Address: Ahmedabad, Gujarat, India
How to raise a grievance
Email grievance@neardear.in and include:
- Your name and the phone number on your account
- A clear description of the issue
- The relevant session ID, if applicable
- Any supporting screenshots or context
Timeline
- Acknowledgement: within 24 hours
- Resolution: within 30 days
Escalation
If your grievance is not resolved within 30 days, you may approach the relevant regulatory authority for further redress.